Q. What are the advantages of purchasing a website template?
A. The major advantage is price: You get a high quality design for just $20-$100. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

Q. How do I open the Templates I download from you?
A. After you complete the payment via our secure form, then you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contains the following: PSD file(s), HTML file(s), and fonts used in the template.
You will need unzipping software to open the .zip archive. Windows users may visit www.HotScripts.com or www.WinZip.com. Mac users may visit www.StuffIt.com.

Q. What forms of payments do you accept?
A. We accept PayPal (verified/confirmed email accounts only).If you need any of these special payment arrangements please contact us.

Q. My order did not pass the verification process but I still want the template. Is there anything that I can do?
A. Contact us for more information.

Q. Do you offer instant download?
A. No we do not.

Q. How long before I get my template after payment.
A. Usually it takes no more than 24h. In rare cases it can take up to 72h.

Q. I ordered a template but haven't received the download information.
In this case please contact our Information Service via e-mail (info@Innovatemplates.com).

Q. I was billed twice. I received 2 emails from merchant.
A. Make sure that these charges have different order IDs. If it is so, contact our billing department.

Q. Is it possible to reactivate my download link if it was deactivated after 3 days?
A. Yes. Please contact our billing department and they will reactivate your link.

Q. Is there a money back guarantee?
A. No. The reason is that computer files can not be returned as regular goods can. If any files are damaged, you will be provided with new ones that work.

Q. What kind of support do you offer?
A. We offer two hour free customization of every sold template.

Q. I lost my template, can I download it again?
A. Yes, but you will have to pay a download link reactivation fee. Contact us for more information.

Q.  What will I receive when I order a template?
A. Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Macromedia Dreamweaver.

Q.  How can I modify a template to suit my particular website?
A. Please visit our Customization Service Section to get detailed information.

16. What is Adobe Photoshop?
A. Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.

Q.  What software do you recommend for making HTML?
A. We think that Macromedia Dreamweaver is the best.

Q. What is the best place to find photos/images for modification of my template?
A. We recommend you to purchase images from www.bigstockphotos.com.

Q. Is it possible to use your templates to develop websites for my customers?
A. Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money.

Q. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?
A. Yes, of course.